Kerry or Joyce will confirm your appointment with you via text or a telephone call. You will also receive an e-mail confirming where the appointment is, what time the appointment is, along with a new patient registration form.
Please present yourself to the front desk. Suite 4 is located at the rear left of the hospital. Please follow the signs. Kerry and / or Joyce will welcome you to clinic. If it is your first appointment you will have to fill out paperwork and may be asked to fill in a questionnaire.
At Blackburn Specialist Suites, Bounce Physiotherapy, Macedon Health, and Park Clinic Orthopaedics Kew please present to front reception. If it is your first appointment you will have to fill out paperwork and may be asked to fill in a questionnaire/s.
Nigel does space his appointments so that he can spend as much time with you and also minimise how long you have to wait.
It is important that you bring your Medicare card, insurance number, referral letter, medication list, any x-rays, and any other imaging with you regarding your knee condition. Sometimes x-rays or other imaging are put onto a CD. If you are a work-cover, or TAC patient please remember to provide your claim number.
Write down any questions that you have. Nigel will take time to answer any questions you may have, as he wants you to be fully informed about any treatment that is being considered for your knee.
Nigel also recommends bringing a support person so they can provide additional comments, ask questions, and will also provide you with support when deciding on treatment.